At The UK Royal Store, we respect your privacy and are committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order or contact us.

Data Collection & Usage

When you use our website, we may collect certain information, including your name, email address, telephone number, billing address and delivery details, where applicable. This information may be used to manage orders, respond to enquiries, provide customer support and maintain website security.

We handle personal information responsibly and only share it with relevant service providers when necessary to provide services or meet legal obligations. We do not sell your personal information to third parties.

Payment Methods

Where online payments are available, transactions may be processed through third-party payment providers. Payment information is handled in accordance with the relevant provider’s security and privacy practices.

We do not claim to store or process card details ourselves unless this accurately reflects our payment systems. Customers should review the applicable payment provider’s privacy policy for further information.

Information Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure. Our security practices are designed to help maintain the confidentiality of customer information.

However, no method of online data transmission or electronic storage can be guaranteed to be completely secure.

Cookies & Website Usage

Our website may use cookies and similar technologies to support essential website functions, remember preferences and understand website performance.

You can manage your cookie preferences through the available settings. Non-essential cookies will only be used with your consent where required by applicable law.

Data Sharing & Privacy

We respect the confidentiality of your personal information. We may share relevant details with authorised service providers, such as website hosting companies, payment processors and delivery providers, where necessary.

We may also disclose information when required by applicable laws or regulatory authorities.

No Return / No Exchange Policy

Any return or exchange arrangements applicable to purchases from The UK Royal Store will be subject to our published returns policy and applicable consumer protection laws.

If you receive an incorrect or damaged order, please contact our customer support team using the contact details provided on our website so that your enquiry can be reviewed.

Your Privacy Rights

Under applicable UK data protection laws, you may have the right to access, correct or request the deletion of your personal information, as well as other rights relating to how your information is processed.

You can contact us through our website if you have questions about your personal information or wish to exercise your privacy rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services or applicable legal requirements. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through The UK Royal Store website.